Hyundai Assurance

Program Overview

Know your car's future trade-in value, today.

Purchasing a new vehicle is one of life's big events. You want to know everything you can about the true value of your options. But at the time of purchase, how can you know the future trade-in value of the vehicle you are considering?

Introducing the Hyundai Assurance Trade-In Value Guarantee. A program that future-proofs the value of your new premium Hyundai (Genesis, Genesis Coupe and Equus) by guaranteeing today exactly how much it will be worth, two, three, or four years from now.

How the Hyundai Trade-in Value Guarantee works:

At the time of purchase, customers will be provided with an assessment of the premium vehicle's future value for months 24 through 48, based on an independent source. This is the guaranteed value.

When customers return to purchase a new Hyundai during months 24 through 48 of ownership, they can trade-in their qualifying vehicle towards the purchase of a new Hyundai vehicle.

At the time of trade-in, the customer's vehicle will be assessed to determine the current market value. This current market value will then be compared to the guaranteed value.

    • If the vehicle is worth less than what we guaranteed, the customer will receive the higher guaranteed trade-in value amount, less any applicable mileage charges or damage costs.
    • If the vehicle is worth more than what we guaranteed, the customer will receive the higher amount. Win-Win.

The higher of either the guaranteed value or the current market value can be applied to the purchase of a new Hyundai. The guaranteed value must be applied towards the purchase of a new Hyundai financed through Hyundai Motor Finance (HMF) and only when a customer shows proof of all required vehicle maintenance at authorized Hyundai dealerships. As effective of January 4, 2012, the following premium vehicles are applicable for the current Trade-In Guarantee Value - Genesis Coupe, Genesis and Equus vehicles.

Hyundai Trade-In Guarantee
Website Values as of January 4, 2012

Percentage to be applied to MSRP
plus Factory-Installed Options

Model Name

Model Year

24-30 Month Guaranteed Resale Value Percentage

31-36 Month Guaranteed Resale Value Percentage

37-42 Month Guaranteed Resale Value Percentage

43-48 Month Guaranteed Resale Value Percentage

Equus

2012

51.0%

46.0%

42.0%

38.0%

Genesis

2012

54.0%

50.0%

46.0%

42.0%

Genesis Coupe

2012

57.0%

52.0%

47.0%

43.0%

Equus

2011

40.0%

36.0%

35.0%

33.0%

Genesis

2011

42.0%

39.0%

38.0%

36.0%

Genesis Coupe

2011

47.0%

42.0%

40.0%

38.0%

Legal

Program applies to new vehicle purchases, lease vehicles do not qualify for the benefit. Terms and conditions subject to change.

This Program is not to be considered a guaranteed "trade-in" value or range of guaranteed "trade-in" values as defined by the State of Texas.

Hyundai Motor America Trade-In Value Guarantee

Frequently Asked Questions

    1. How much does the Trade-In Value Guarantee cost?
      The Hyundai Trade-In Value Guarantee is provided to you at no cost.
    2. What is the guaranteed trade-in value?
      Your guaranteed trade-in value is the minimum amount you will receive for your qualified Hyundai when presented to a participating Hyundai dealership as a trade-in on the purchase of a new Hyundai vehicle.
    3. When can I trade-in my vehicle and exercise the Trade-In Value Guarantee?
      You may trade-in your vehicle and exercise the Trade-In Value Guarantee if your purchased vehicle is traded in more than 24 months and prior to the 49th month after the Guarantee effective date.
    4. Will my Trade-In Value Guarantee ever be reduced?
      Yes, it will be reduced for excessive wear and use based on Hyundai Motor America's standards for normal use and for mileage in excess of 15,000 miles per year.
    5. What happens if I drive more than 15,000 miles per year?
      Your Trade-In Value Guarantee will be reduced by 20 cents per mile for each mile over 15,000 miles per year for the time between the effective date of your guarantee and the trade-in date.
    6. Who is the Administrator?
      Interstate National Dealer Services is the administrator and may be reached at 1-888-661-9410 or by mail at:
      Interstate National Dealer Services
      6120 Powers Ferry Road NW
      Suite 200
      Atlanta, GA 30339

    7. Can I buy a Hyundai from any Hyundai Dealership and receive Trade-In Value Guarantee?
      You may purchase a new Hyundai vehicle from any Hyundai Dealership, but must trade-in your purchased vehicle at a Participating Hyundai Dealership. A participating dealership is one that has not opted out of the program through which this guarantee is provided.
    8. Do I have to buy a new vehicle to receive the Trade-In Value Guarantee amount on my vehicle?
      Yes, the vehicle that is covered by the Guarantee must be purchased by a participating dealership in conjunction with your purchase of a new Hyundai vehicle.
    9. Do I have to trade-in my Hyundai at the same dealership from which I purchased it?
      No, you may trade it in at any participating dealership.
    10. Do I have to follow a regular maintenance schedule on my Hyundai in order to qualify for this guarantee?
      Yes, you must provide proof that you have performed all scheduled maintenance at any Hyundai dealership prior to your trade-in date.
    11. Do I need to provide proof of ownership when I trade-in my vehicle?
      Yes, you must provide proof of your ownership of the purchased vehicle on the trade-in date.
    12. What happens if my vehicle is worth more than the Trade-In Value Guarantee when I go to trade it in?
      You will receive the value of your vehicle as appraised by the Hyundai Dealership.
    13. Do I have to finance my vehicle through Hyundai Credit America when I trade-in my purchased Hyundai vehicle?
      Yes, on your trade-in transaction, you must finance that purchase through Hyundai Credit America.
    14. Is this guarantee transferrable?
      No, you may not assign or transfer this Guarantee at any time. No other person has any rights under this Guarantee.

Hyundai Motor America Trade-In Value Guarantee

Guarantee

Hyundai Motor America provides this guarantee to you at no cost as part of your purchase of your new Hyundai motor vehicle from a participating dealership. The obligations of this guarantee between you and Hyundai Motor America are solely the responsibility of Hyundai Motor America.

Subject to the terms, conditions and limitations of this guarantee, Hyundai Motor America guarantees that a participating dealership will accept your purchased vehicle for trade-in at a dollar value that is equal to or higher than your adjusted trade-in value when you (1) trade-in your purchased vehicle for the purchase of a new Hyundai motor vehicle at that participating dealership, (2) finance that purchase at Hyundai Motor Finance, and (3) provide proof that you have performed all scheduled maintenance on the purchased vehicle at a Hyundai dealership prior to the trade-in date. At trade-in, your participating dealership will appraise your vehicle and provide you with the assessed value of your purchased vehicle. You will receive the higher of (1) your assessed value or (2) your adjusted trade-in value for your purchased vehicle.

Adjusted trade-in value

means your trade-in value based on your trade-in date less an adjustment, if any, for (1) any damage repair cost, (2) any excess wear cost, and (3) any excess mileage cost.

The table below displays the trade-in value percentages that Hyundai Motor America will use to calculate your trade-in value. The trade-in value in dollars for your vehicle will be provided to you on your guarantee customer benefit notice that you will receive by mail within 30 days after your trade-in transaction is completed.

Your trade-in value equals the trade-in value percentage shown below multiplied by the dollar cost of your MSRP plus your factory installed options. It will vary depending on the number of months after the guarantee effective date that you trade-in your purchased vehicle.

Trade-In Value

Eligible Trade-In Period

Percentage

Estimated Trade-In Value Guarantee

Earliest Month after
Effective Date

Latest Month after
Effective Date

%

$

24

30

%

$

31

36

%

$

37

42

%

$

43

48

Other Definitions

Throughout this guarantee, the words "you" and "your" refer to the owner. Words displayed in bold are defined as follows:

Administrator

means Interstate National Dealer Services. You may contact the administrator if you have questions regarding this guarantee. The administrator can be reached by phone at 1-888-661-9410 or by mail to 6120 Powers Ferry Road NW, Suite 200, Atlanta, GA 30339.

Assessed value

means the appraised value in dollars of your trade-in as determined by your participating dealership.

Customer benefit notice

means a notice that will be provided to you by the administrator within 30 days after your trade-in transaction is completed.

Damage repair cost

means the dollar cost to repair all purchased vehicle damage that is a result of an accident. These repairs include, but are not limited to, those necessary to return the purchased vehicle to a pre-accident condition, including repairs to exterior sheet metal and plastic components, and to vehicle safety systems, including air bag, seat belt and bumper system components. All repairs must be made with Hyundai parts where available.

Eligible trade-in period

means 24 months or more after the guarantee effective date and up to the end of the 48th month after the guarantee effective date.

Excess wear cost

means the dollar cost to repair the purchased vehicle (1) for damage to the purchased vehicle that is not the result of normal wear based on Hyundai Motor America's standards for normal use, or (2) to maintain safe operation of the purchased vehicle. These repairs include, but are not limited to, those necessary to repair or replace: (a) tires which are unmatched, unsafe, or have less than 1/8 inch of remaining tread in any place; (b) electrical or mechanical defects or malfunctions; (c) glass, paint, body panel, trim or grill work that is broken, mismatched, chipped, scratched, pitted, cracked, or if applicable, dented or rusted; (d) interior rips, stains, burns, or worn areas; and (e) all damage that would be covered by collision or comprehensive insurance whether or not such insurance is actually in force. All repairs must be made with Hyundai parts where available.

Excess mileage cost

means mileage in excess of 15,000 miles per year, for the time between your guarantee effective date and your trade-in date, multiplied by 20 cents ($0.20) per mile.

Hyundai dealership

means any Hyundai motor vehicle dealership located in the United States.

Owner

means the person to whom the purchased vehicle was originally registered.

Participating dealership

means a Hyundai dealership that has agreed to participate in the trade-in value guarantee program through which this guarantee is provided.

Trade-in

, trading-in, or traded-in means that your purchased vehicle is purchased by a participating dealership in conjunction with your purchase of a new Hyundai motor vehicle.

Trade-in date

means the date that you transfer ownership of your purchased vehicle to the participating dealership that is accepting it as your trade-in.

Qualifications for a Benefit under this Guarantee

You must satisfy each of the following requirements to qualify for a benefit:

    1. You must trade-in your purchased vehicle on the purchase of a new Hyundai motor vehicle at a participating dealership during the eligible trade-in period.
    2. Your adjusted trade-in value guarantee must exceed the assessed value of your purchased vehicle provided to you by your participating dealership.
    3. You must provide proof of your ownership of the purchased vehicle on the trade-in date.
    4. The purchase of your new Hyundai vehicle must be financed by Hyundai Motor Finance. This guarantee does not assure that you will qualify for a loan from Hyundai Motor Finance, and no benefit is available under this guarantee if you do not qualify for a loan from Hyundai Motor Finance.
    5. You must provide proof that all scheduled maintenance has been performed at a Hyundai dealership prior to your trade-in date. The Hyundai dealership that sold you the purchased vehicle will maintain records of the maintenance that it performs. For other Hyundai dealerships, you are responsible for retaining all maintenance and repair records.

Termination/Expiration of Guarantee

This guarantee terminates/expires on the earliest date on which any of these events occur:

    1. A benefit is provided under this guarantee.
    2. Ownership of the purchased vehicle is transferred through a sale.
    3. The purchased vehicle is traded in without you purchasing a new Hyundai motor vehicle from a participating dealership.
    4. The purchased vehicle is stolen and is not recovered.
    5. The purchased vehicle is repossessed by a lender.
    6. The purchased vehicle is deemed a total loss by your primary automobile insurance provider.
    7. The purchased vehicle is used (a) for competitive driving or racing, (b) for police or emergency use, (c) principally for off-road use or snow removal use, (d) for carriage of passengers for hire, (e) for commercial delivery, service or repair use, (f) for rental purposes, or (g) for towing of a trailer or another vehicle unless the purchased vehicle is equipped for this activity as recommended by Hyundai.
    8. The purchased vehicle is driven when the oil warning light or the temperature warning light is not functioning.
    9. The customer benefit notice is altered in any way.
    10. Death of the owner.

Not Transferable

You may not assign or transfer this guarantee at any time. The rights under this guarantee are not transferable to any subsequent purchaser or any other person or entity to which the purchased vehicle is conveyed by operation of law or otherwise.

Applicable Laws

The laws of the state in which you buy the purchased vehicle (without giving effect to its conflict of law principles) govern all matters arising out of or relating to this guarantee and all transactions contemplated by this guarantee, including, without limitation, the validity, interpretation, construction, performance and enforcement of this guarantee.

Dispute Resolution by Binding Arbitration

This guarantee requires binding arbitration if there is an unresolved dispute between you and Hyundai Motor America concerning the guarantee. By accepting this guarantee, you waive your right to have a judge and/or jury resolve any dispute arising from this guarantee. You also waive your right to participate as a class representative or class member in any class action litigation, any class arbitration, or any consolidation of individual arbitrations.

Arbitration shall be governed by the Federal Arbitration Act (9 U.S.C.A. § 1 et seq.) and not by any state law concerning arbitration. The rules of the American Arbitration Association (www.adr.org) will apply to any arbitration under this guarantee.

No arbitration shall be brought to recover under this guarantee prior to the expiration of sixty (60) days after all required documents have been provided to the participating dealership in accordance with the requirements of this guarantee. A demand for arbitration by a party must be made within one year of the earlier of (1) the date the disputed event occurred, or (2) the date the dispute arose.

To commence arbitration, either party must make a written demand to the other party for arbitration. Each party shall separately select an arbitrator. The two arbitrators will then select an independent third arbitrator, called an "umpire."

Unless otherwise agreed upon by the parties, the arbitration will take place in the county and state in which you live. In arbitration, the arbitrators will hear both parties' positions. The decision of a majority of the arbitrators will determine the outcome of the arbitration. The decision of the arbitrators shall be final and binding and cannot be reviewed or changed by, or appealed to, a court of law. Each party will pay the expense of the arbitrator selected by that party. The expense of the umpire will be shared equally by the two parties.